AI-Powered Customer Experience at EAS Aluminium
Digital transformation is no longer optional — it is the foundation of competitiveness.
At EAS Aluminium, we build the future not only in production, but also in how our customers access information.
As part of this vision, we have integrated a smart AI assistant into our corporate website.
This system allows visitors to instantly access everything they need to know about EAS — from extrusion capacity and surface treatments to quality standards, export infrastructure, and sustainability strategy.
Our AI system:
• Answers customer questions in real time
• Simplifies complex technical content
• Directs inquiries to the right departments
• Reduces human error
• Supports sales and engineering teams with fast, accurate information
Our website is no longer just a showcase — it is a digital engineer.
For our European customers, this creates a major competitive advantage. Time zones, language barriers, and technical complexity disappear. A buyer in Germany, a project engineer in France, or an architect in the UK can access reliable EAS data instantly.
At EAS Aluminium, efficiency is everything — from our extrusion presses to our customer experience.
This AI integration is not just digitalization.
It is the digital reflection of EAS engineering culture.
This AI integration was implemented using the Vion AI (www.getvion.com) infrastructure, developed for enterprise digital solutions. Vion AI transforms company websites from mere information platforms into intelligent digital assistants that master corporate knowledge, provide guidance, and enhance operational efficiency. This solution, specifically designed for EAS Aluminium, offers a sustainable competitive advantage in digital customer experience through its technical accuracy, multilingual communication, and department-based guidance capabilities.
